TOMMS is a comprehensive (EAM) Enterprise Asset Management or (CMMS) Computerized Maintenance Management System which is specially designed to reduce cost and improve organisation bottom line. TOMMS is widely being adopted to manage and control asset maintenance in three main focus industries. These industries are facility maintenance, plant maintenance and lastly fleet maintenance. These 3 main industries focus on TOMMS extensively to reduce emergency breakdowns, improve their asset uptime and reduce unnecessary wastage of inventory. Thus, with the improved asset productivity to a higher state of efficiency throughout ultimately improving your company's profitability.
Two decades of experience, knowledge and principles in maintenance management industry have been incorporated into the development of TOMMS. TOMMS design and development structure strongly stressed on the following fundamentals: - easy of use, simplicity, flexibility, mobility and reusability. With these fundamentals, TOMMS has been tested and applied successfully in multiple industries like hospital equipment maintenance, where critical breakdowns could lead to the development of life threatening situations. As in the fleet industry like seaports, accidents are mainly caused by poor preventive measures which consequently incur unnecessarily delays in shipments and opportunity cost.
T21networks adopts a five-phase Implementation Methodology is geared toward implementing TOMMS EAM/CMMS solution with the least amount of disruption to the customer yet ensuring the specific business needs of the users are met. TOMMS works with the customer every step of the way, starting at the shop floor level right up to senior management. This approach requires a total commitment by the user and by T21Networks and guarantees a successful implementation.
Five Phase EAM/CMMS Implementation Methodology:
Project Initiation Phase: This phase sets the tone for the project; from the kick-off meeting through the implementation. During the Project Initiation Phase, we review the project milestones and clearly define the roles and responsibilities of all participants based on the milestones. The implementation plan is finalized and published as the outcome of this phase.
In the Installation and product Awareness Phase, we install, test and commission the product. We then conduct an Installation & Product Awareness Phase: TOMMS product briefing on the overall features and functionalities to users as awareness process to ensure they comprehend the product life cycle.
Data Standards, Training and Pre-Implementation Phase: In the Pre-Implementation Phase we review the business process and re-engineering results in order to configure TOMMS EAM/CMMS to meet the specific EAM/CMMS needs of the user. Data is collected to measure the key performance indicators (KPIs). The KPIs will be used to achieve the reduction in maintenance costs and increase equipment availability. Conversion of legacy system data, development SOP and user training are also completed in this phase.
User Testing and Acceptance Phase: The User Testing and Acceptance Phase allows the user to perform system and business process validation testing during the Pilot Room Conference based on the developed SOP. This is a critical phase to ensure the conformity and successfulness of the new maintenance management system during the implementation process.
At this Implementation Phase During the Implementation Phase:
stage our consultants work with the users to run the system with the live data entered into TOMMS EAM/CMMS and provide an onsite hand holding session to build the users confidence. Once that is done, an on going Helpdesk support team from TOMMS will take over the hand holding session and support the user from the help desk support centre. During this phase, the Standard Operating Procedure (SOP) will be deployed. The SOP is an important tool in future system audits to evaluate how the customer is adhering to system rules and business processes that have been created to benefits them.